Function keys are not working
Check - Check if the machine is processing a function
Solution - For safety purposes, all keys are set to operate from the initial condition. Press 'Power/Cancel' for two seconds until "---" is displayed. Pree 'Power/Cancel' once more and see'000' on display screen befor selecting desired function. If you wish to cancel the function that has already started, press 'Power/Cancel' for two seconds.
Water is not filling the filter vessel
1. Check - Check if the glass vessel is properly placed on the base unit
Solution - Slightly turn the glass vessel left and right to properly fit it into the base unit.
2. Check - Check if the filter vessel is properly settle onto the upper flange of the glass vessel.
Solution - Make sure that the filter vessel sits properly on the flange.
3. Check - Check if the holes on the filter vessel are clogged.
Solution - Clean out the clog.
Tea burns while brewing
1. Check - Is amount of water appropriate?
Solution - Refer to the recommended water volume guideline,, and pour appropriate amount of water into the vessel.
2. Check - Did you put powdered ingredients into the cotton pouch?
Solution - Use cotton pouch to brew powdered ingredients.
